An initiative of NATIONAL INTERNET EXCHANGE OF INDIA & DIGITAL EMPOWERMENT FOUNDATION

Atom vortal solution

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Description

[Define the project/product briefly to explain the entire project succinctly] atom has tied up with telecom operators to create a voice portal that allows their customers not only to purchase goods but also make payments for prepaid recharges and bills also. This has allowed telecom operators to create a complete m-commerce shopping experience for their customers. Under this, telecom operators, through a very easy to use interface, have been able to allow their customers to pay for multiple services by just calling a single number. The services available for the customer on a phone call are: – Mobile Recharge – Bill Payments – Movie Ticketing – Events/Live Concerts Ticketing – Hotel & Tour Package Booking – Drama/Theatre Ticketing – Movie/Music Purchase – Subscriptions – Flower Delivery – DTH Subscription Payment – Insurance Premium Payment – Municipal Tax Payment – Gift Voucher purchase – and Many more

What we deliver

Customers of telecom company can avail the service through dialing the specific number e.g. 53333 in case of Vodafone and make payment to avail host of services like DTH recharge/ Bill payment / Shopping/ Insurance Premium payment etc. atom is continuously adding new services for the customers by joining hands with the best partners across the segment.

Whom we deliver

Currently the solution is used by Vodafone Loop Mobile, MTNL, reliance communication, idea customers on pan India bases.

How is the project unique?

The innovation is unique in the world. There was no precedent for an IVR based payment system neither in India nor anywhere else. We had coupled two technologies together to create a solution i.e. the voice technologies for IVR and payments technologies for interfacing with the payment gateways. This was initially implemented at a leading theatre chain in Mumbai. Subsequently this has been replicated across multiple merchant categories that include DTH operators, utility billers, insurance companies etc.

Roadmap

In India, there is close to Rs. 30 Lakh crores of overall spend of which only 3 % transactions take place using electronic channels. This leaves immense scope in India to usher in electronic payments one of the mediums of which includes IVR based payments. In advanced countries such as USA, more than 50% spends are accounted through electronic channels. We see in next coming 5 years India will have the same amount of acceptance for electronic payment as in USA and other developed countries

Contact
atom technologies ltd
Tushar Ibhad
FT Tower 4th Floor, Suren Road, Chakala ,Andheri (E) India Mumbai Maharashtra- 400093
URL/Website – www.atomtech.in

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